We are here to help with your shopping questions. Whether you need assistance with a product, an order, shipping information, or a return request, please contact our customer support team.
Customer Support
Company Name: DOLBY JUMPING CANDY LLC
Email: [email protected]
Phone: 1 (413) 251-4065
Business Address: 506 S FOREST AVE, SANTA ANA CA 92703
Website: https://djcandyllc.com/
How We Can Help
You can contact us about:
- Product details, materials, dimensions, and product availability.
- Order confirmations and order status.
- Shipping information and delivery questions.
- Damaged, defective, incorrect, or missing items.
- Return and refund requests.
- Payment questions and general shopping assistance.
Order Inquiries
When contacting us about an existing order, please include your order number and the email address used at checkout. If you are reporting a damaged or incorrect item, please include a description of the issue and relevant photos when possible.
Providing these details helps us review your request more efficiently.
Our Commitment
We aim to respond to customer inquiries as promptly as reasonably possible. Response times may vary depending on inquiry volume, weekends, and holidays.
Thank you for choosing DOLBY JUMPING CANDY LLC. We appreciate your interest in our plush toys and look forward to assisting you.