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Terms & Conditions

Welcome to djcandyllc.com, operated by DOLBY JUMPING CANDY LLC. By accessing or using our website, browsing our products, or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. About Our Website

DOLBY JUMPING CANDY LLC operates an online retail website offering plush toys and related products.

Company Name: DOLBY JUMPING CANDY LLC

Address: 506 S FOREST AVE, SANTA ANA CA 92703

Email: [email protected]

Phone: 1 (413) 251-4065

Website: https://djcandyllc.com/

2. Eligibility and Website Use

You agree to use this website only for lawful purposes and in accordance with these terms and applicable laws.

You must not misuse the website, interfere with its operation, attempt unauthorized access, submit fraudulent orders, or engage in activities that may compromise the security or availability of the website.

3. Products and Descriptions

We make reasonable efforts to describe and display our plush toys accurately. Product colors and appearance may vary slightly depending on screen settings, lighting, photography, and manufacturing variations.

Product descriptions, dimensions, materials, and other specifications should be reviewed before placing an order.

If a product is materially different from its description, defective, or incorrectly supplied, you may be entitled to a remedy under our Return & Refund Policy or applicable law.

4. Pricing and Availability

Product prices, applicable shipping charges, and taxes will be displayed as applicable during checkout.

Product availability may change without notice. We reserve the right to correct genuine pricing, listing, or inventory errors and to contact customers if an order is affected.

If we cannot fulfill an order, we will notify the customer and provide an appropriate resolution, including a refund where applicable.

5. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products.

An automated order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance. We may review or decline an order where reasonably necessary, including cases involving suspected fraud, payment authorization failures, inaccurate listings, or unavailable products.

If payment has already been collected for an order that we cannot fulfill, we will arrange an appropriate refund.

6. Payment Terms

Payment must be completed using a payment method made available at checkout.

Purchases are individual, one-time transactions. Our standard checkout does not enroll customers in subscriptions or initiate automatic recurring charges.

You are responsible for providing accurate billing information and ensuring that you are authorized to use the selected payment method.

7. Shipping and Delivery

We currently ship to eligible addresses within the United States.

Order processing and estimated delivery times are described in our Shipping Policy. Delivery estimates are not guaranteed and may be affected by carrier operations, weather, holidays, and other circumstances beyond our reasonable control.

Please provide an accurate shipping address when placing an order. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded under applicable law.

8. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers should contact us before sending items back to obtain return instructions. Any restrictions on returns are subject to applicable consumer protection laws.

9. Intellectual Property

Unless otherwise indicated, website content, including text, graphics, logos, page layouts, and original materials, is owned by or used under authorization by the relevant rights holder.

You may not reproduce, distribute, modify, publish, or commercially exploit protected website content without prior authorization, except where permitted by law.

Third-party trademarks, product names, and other protected materials remain the property of their respective owners.

10. User Communications

When contacting us, you agree to provide accurate information and not to submit unlawful, fraudulent, threatening, or misleading content.

You must not use our contact channels to distribute malware, conduct fraud, or interfere with our business operations.

11. Third-Party Services

Our website may rely on third-party providers for payment processing, shipping, website hosting, analytics, or other operational functions.

Third-party services may be governed by separate terms and privacy policies. We are not responsible for independent services to the extent permitted by applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, DOLBY JUMPING CANDY LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products where such liability may lawfully be excluded.

Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including applicable statutory consumer rights, liability for fraud, or other non-excludable liabilities.

13. Indemnification

To the extent permitted by law, you agree to be responsible for losses or reasonable costs arising from your unlawful misuse of the website or your material breach of these terms, where such losses are legally attributable to your conduct.

Nothing in this section limits rights that cannot lawfully be waived.

14. Governing Law

These terms are governed by the laws applicable in the State of California, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

Nothing in this section deprives consumers of protections that cannot lawfully be waived under the laws applicable to them.

15. Disputes and Consumer Rights

If you have a concern regarding an order or our website, please contact us first so we can attempt to resolve the issue informally.

Where an informal resolution is unsuccessful, disputes may be addressed through courts or other dispute-resolution procedures available under applicable law. Any arbitration agreement or mandatory dispute-resolution procedure would need to be separately and validly established where legally required.

Consumers retain any non-waivable statutory rights and remedies available to them.

16. Changes to These Terms

We may revise these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised effective date where appropriate.

Your continued use of the website after changes take effect constitutes acceptance of the updated terms to the extent permitted by law. Any order already placed will be handled in accordance with applicable law and the terms applicable to that transaction.

17. Contact Information

For questions regarding these Terms & Conditions, please contact:

DOLBY JUMPING CANDY LLC

Email: [email protected]

Phone: 1 (413) 251-4065

Address: 506 S FOREST AVE, SANTA ANA CA 92703

Website: https://djcandyllc.com/

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